{"id":29328,"date":"2019-10-11T13:50:32","date_gmt":"2019-10-11T06:50:32","guid":{"rendered":"https:\/\/pamsimas.pu.go.id\/?page_id=29328"},"modified":"2026-05-13T14:30:18","modified_gmt":"2026-05-13T07:30:18","slug":"lip","status":"publish","type":"page","link":"https:\/\/pamsimas.pu.go.id\/?page_id=29328","title":{"rendered":"Pengaduan"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--link_hover_color: #359aaf;--link_color: #f6ad58;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:60px;--awb-padding-bottom:60px;--awb-background-color:#c1e5f5;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:calc( 1200px + 130px );margin-left: calc(-130px \/ 2 );margin-right: calc(-130px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-animated\" style=\"--awb-padding-top:80px;--awb-padding-right:80px;--awb-padding-bottom:80px;--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:65px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:65px;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:65px;--awb-spacing-left-medium:65px;--awb-width-small:100%;--awb-order-small:1;--awb-spacing-right-small:65px;--awb-spacing-left-small:65px;\" data-animationType=\"fadeInRight\" data-animationDuration=\"1.6\" data-animationOffset=\"top-into-view\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element\" style=\"text-align:right;--awb-aspect-ratio:1 \/ 1;--awb-object-position:30% 48%;--awb-mask-url: url(\/wp-content\/plugins\/fusion-builder\/\/assets\/images\/masks\/mask-17.svg);--awb-mask-size: cover;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none has-mask has-aspect-ratio\"><img decoding=\"async\" width=\"491\" height=\"382\" title=\"kebahagiaan-warga-kampung-palawijo-bandung-barat-berkat-program-pamsimas-4-e1640942439326\" src=\"\/public\/berita\/kebahagiaan-warga-kampung-palawijo-bandung-barat-berkat-program-pamsimas-4-e1640942439326.jpeg\" data-orig-src=\"https:\/\/pamsimas.pu.go.id\/public\/berita\/kebahagiaan-warga-kampung-palawijo-bandung-barat-berkat-program-pamsimas-4-e1640942439326.jpeg\" class=\"lazyload img-responsive wp-image-330419 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" alt srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27491%27%20height%3D%27382%27%20viewBox%3D%270%200%20491%20382%27%3E%3Crect%20width%3D%27491%27%20height%3D%27382%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"\/public\/berita\/kebahagiaan-warga-kampung-palawijo-bandung-barat-berkat-program-pamsimas-4-e1640942439326-200x156.jpeg 200w, \/public\/berita\/kebahagiaan-warga-kampung-palawijo-bandung-barat-berkat-program-pamsimas-4-e1640942439326-400x311.jpeg 400w, \/public\/berita\/kebahagiaan-warga-kampung-palawijo-bandung-barat-berkat-program-pamsimas-4-e1640942439326.jpeg 491w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 640px) 100vw, 491px\" \/><\/span><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-flex-align-self-center\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:65px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:65px;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:65px;--awb-spacing-left-medium:65px;--awb-width-small:100%;--awb-order-small:2;--awb-margin-top-small:80px;--awb-spacing-right-small:65px;--awb-spacing-left-small:65px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:#052b33;--awb-margin-bottom:32px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:32px;--awb-margin-left-small:0px;--awb-font-size:46px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;Plus Jakarta Sans&quot;;font-style:normal;font-weight:700;margin:0;letter-spacing:-0.010em;text-transform:capitalize;font-size:1em;line-height:1.2;\">Apa itu Pengaduan?<\/h2><\/div><div class=\"fusion-text fusion-text-1 fusion-text-no-margin\" style=\"--awb-text-color:rgba(5,43,51,0.75);--awb-margin-right:16px;--awb-margin-bottom:40px;\"><p><strong>Pengaduan<\/strong> adalah media yang disediakan untuk menampung pengaduan bagi masyarakat dan pihak terkait dalam menyelesaikan berbagai permasalahan dalam pelaksanaan Kegiatan Pamsimas yang meliputi penyimpangan dan penyalahgunaan dana, pelanggaran mekanisme dan prosedur, kinerja pelaku\/pendamping atau pelanggaran kode etik, force majeur, intervensi negatif, dan masalah khusus.<\/p>\n<\/div><div ><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-1 fusion-button-default-span fusion-button-default-type awb-b-icon-pos-left\" style=\"--awb-margin-top:5px;--awb-margin-bottom:15px;--awb-padding-top:8px;--awb-padding-right:0px;--awb-padding-bottom:8px;--awb-padding-left:0px;--button_accent_color:rgba(5,43,51,0.75);--button_accent_hover_color:#111111;--button_border_hover_color:#2292ff;--button_border_width-top:0px;--button_border_width-right:0px;--button_border_width-bottom:1px;--button_border_width-left:0px;--button-border-radius-top-left:0px;--button-border-radius-top-right:0px;--button-border-radius-bottom-right:0px;--button-border-radius-bottom-left:0px;--button_gradient_top_color:rgba(122,191,255,0);--button_gradient_bottom_color:rgba(122,191,255,0);--button_gradient_top_color_hover:rgba(36,145,255,0);--button_gradient_bottom_color_hover:rgba(36,145,255,0);--button_font_size:18px;--button_line_height:1.0;--button_typography-letter-spacing:0.015em;\" target=\"_self\" data-hover=\"icon_position\" href=\"#\" data-toggle=\"modal\" data-target=\".fusion-modal.tentangLIP\"><i class=\"fa-angle-double-right fas awb-button__icon awb-button__icon--default button-icon-left\" aria-hidden=\"true\"><\/i><i class=\"fa-angle-double-right fas awb-button__icon awb-button__icon--default button-icon-left\" aria-hidden=\"true\"><\/i><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Pelajari Selengkapnya<\/span><\/a><\/div><div class=\"fusion-modal modal fade modal-1 tentangLIP\" tabindex=\"-1\" role=\"dialog\" aria-labelledby=\"modal-heading-1\" aria-hidden=\"true\" style=\"--awb-border-color:var(--awb-color3);--awb-background:var(--awb-color1);\"><div class=\"modal-dialog modal-lg\" role=\"document\"><div class=\"modal-content fusion-modal-content\"><div class=\"modal-header\"><button class=\"close\" type=\"button\" data-dismiss=\"modal\" aria-hidden=\"true\" aria-label=\"Close\">&times;<\/button><h3 class=\"modal-title\" id=\"modal-heading-1\" data-dismiss=\"modal\" aria-hidden=\"true\">Tentang Pengaduan<\/h3><\/div><div class=\"modal-body fusion-clearfix\">\n<p><em><strong>Layanan Pengaduan<\/strong><\/em> adalah suatu kegiatan untuk menampung, mencatat, menelaah, menyalurkan, mengkonfirmasikan, mengklarifikasikan, memberi alternatif solusi kepada pelapor serta mendokumentasikan dan mensosialisasikan hasilnya kepada Masyarakat.<\/p>\n<p>Penyampaian permintaan informasi dan pengaduan dalam Kegiatan Pamsimas mengikuti ketentuan sebagai berikut:<\/p>\n<ol>\n<li>Penyampaian permintaan pengaduan dapat dilakukan oleh semua unsur, seperti: warga masyarakat, lembaga kemasyarakatan, lembaga pemerintah, lembaga non pemerintah, pelaku Pamsimas, serta pihak peduli dan lainnya.<\/li>\n<li>Informasi maupun pengaduan dapat disampaikan melalui media\/saluran yang telah disediakan oleh pengelola Kegiatan Pamsimas, yaitu:\n<ol type=\"a\">\n<li>Nomor SMS\/WA: 0851 3666 6525<\/li>\n<li>Email: <a href=\"mailto:lip.pamsimas@gmail.com\">lip.pamsimas@gmail.com<\/a><\/li>\n<li>Website: pamsimas.pu.go.id<\/li>\n<\/ol>\n<\/li>\n<li>Khusus layanan pengaduan\/permasalahan harus disertai dengan data pendukung (bukti-bukti) agar pengaduan dapat ditindaklanjuti oleh pengelola Kegiatan Pamsimas sesuai dengan obyek pengaduan.<\/li>\n<\/ol>\n<\/div><div class=\"modal-footer\"><button class=\"fusion-button button-default button-medium button default medium\" type=\"button\" data-dismiss=\"modal\">Close<\/button><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"kirimLIP\" class=\"fusion-container-anchor\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling lazyload\" style=\"--awb-background-position:left top;--awb-background-repeat:repeat;--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-color:#55a098;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:120px;--awb-padding-bottom:120px;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-background-color:var(--awb-color1);--awb-flex-wrap:wrap;\" data-bg=\"https:\/\/pamsimas.pu.go.id\/public\/images\/bg\/bkgd_lines.jpg\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-stretch fusion-flex-content-wrap\" style=\"max-width:calc( 1200px + 0px );margin-left: calc(-0px \/ 2 );margin-right: calc(-0px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:10px;--awb-padding-right:50px;--awb-padding-bottom:10px;--awb-padding-left:40px;--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-border-color:#ffffff;--awb-border-right:1px;--awb-border-style:solid;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0px;--awb-width-medium:100%;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-spacing-right-small:0px;--awb-spacing-left-small:0px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:#052b33;--awb-margin-bottom:32px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:32px;--awb-margin-left-small:0px;--awb-font-size:40px;\"><h2 class=\"fusion-title-heading title-heading-center\" style=\"font-family:&quot;Plus Jakarta Sans&quot;;font-style:normal;font-weight:700;margin:0;letter-spacing:-0.010em;text-transform:capitalize;font-size:1em;line-height:1.2;\">Ingin kirim Pengaduan?<\/h2><\/div><div class=\"fusion-text fusion-text-2 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-font-size:20px;--awb-line-height:1.2;--awb-letter-spacing:-0.015em;--awb-text-transform:var(--awb-typography2-text-transform);--awb-text-color:var(--awb-custom_color_1);--awb-margin-bottom:40px;\"><p>Sampaikan saran, kritik, keluhan atau pengaduan Anda tentang Pamsimas melalui:<\/p>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:40px;width:100%;\"><\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-stretch fusion-flex-content-wrap\" style=\"--awb-flex-grow:0;--awb-flex-grow-medium:0;--awb-flex-grow-small:0;--awb-flex-shrink:0;--awb-flex-shrink-medium:0;--awb-flex-shrink-small:0;width:calc( 100% + 0px ) !important;max-width:calc( 100% + 0px ) !important;margin-left: calc(-0px \/ 2 );margin-right: calc(-0px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_3 1_3 fusion-flex-column fusion-flex-align-self-center\" style=\"--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0px;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0px;--awb-spacing-left-small:0px;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><i class=\"fb-icon-element-1 fb-icon-element fontawesome-icon fa-whatsapp-square fab circle-no icon-hover-animation-slide\" style=\"--awb-iconcolor:#f6ad58;--awb-iconcolor-hover:#359aaf;--awb-font-size:66px;--awb-align-self:center;--awb-margin-top:0px;--awb-margin-right:0px;--awb-margin-bottom:20px;--awb-margin-left:0px;\"><\/i><div class=\"fusion-text fusion-text-3\"><p style=\"text-align: center;\">Pesan Whatsapp<\/p>\n<\/div><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-five\" style=\"--awb-text-color:#052b33;--awb-margin-top:-15px;--awb-margin-bottom:8px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:20px;\"><h5 class=\"fusion-title-heading title-heading-center\" style=\"font-family:&quot;Plus Jakarta Sans&quot;;font-style:normal;font-weight:700;margin:0;letter-spacing:-0.010em;text-transform:capitalize;font-size:1em;line-height:1.2;\">0851-3666-6525<\/h5><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_1_3 1_3 fusion-flex-column fusion-flex-align-self-center\" style=\"--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0px;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0px;--awb-spacing-left-small:0px;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><i class=\"fb-icon-element-2 fb-icon-element fontawesome-icon fa-at fas circle-no icon-hover-animation-slide\" style=\"--awb-iconcolor:#f6ad58;--awb-iconcolor-hover:#359aaf;--awb-font-size:66px;--awb-align-self:center;--awb-margin-top:0px;--awb-margin-right:0px;--awb-margin-bottom:20px;--awb-margin-left:0px;\"><\/i><div class=\"fusion-text fusion-text-4\"><p style=\"text-align: center;\">Email<\/p>\n<\/div><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-five\" style=\"--awb-text-color:#052b33;--awb-margin-top:-15px;--awb-margin-bottom:8px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:20px;\"><h5 class=\"fusion-title-heading title-heading-center\" style=\"font-family:&quot;Plus Jakarta Sans&quot;;font-style:normal;font-weight:700;margin:0;letter-spacing:-0.010em;text-transform:none;font-size:1em;line-height:1.2;\">lip.pamsimas@gmail.com<\/h5><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-2 fusion_builder_column_inner_1_3 1_3 fusion-flex-column fusion-flex-align-self-center\" style=\"--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0px;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0px;--awb-spacing-left-small:0px;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><i class=\"fb-icon-element-3 fb-icon-element fontawesome-icon fa-desktop fas circle-no icon-hover-animation-slide\" style=\"--awb-iconcolor:#f6ad58;--awb-iconcolor-hover:#359aaf;--awb-font-size:66px;--awb-align-self:center;--awb-margin-top:0px;--awb-margin-right:0px;--awb-margin-bottom:20px;--awb-margin-left:0px;\"><\/i><div style=\"text-align:center;\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-2 fusion-button-default-span fusion-button-default-type\" style=\"--awb-margin-top:10px;\" target=\"lightbox\" rel=\"iLightbox\" href=\"https:\/\/pamsimas.pu.go.id\/?page_id=331652\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Kirim sekarang<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":20869,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-29328","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pamsimas.pu.go.id\/index.php?rest_route=\/wp\/v2\/pages\/29328","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pamsimas.pu.go.id\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pamsimas.pu.go.id\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pamsimas.pu.go.id\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pamsimas.pu.go.id\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=29328"}],"version-history":[{"count":80,"href":"https:\/\/pamsimas.pu.go.id\/index.php?rest_route=\/wp\/v2\/pages\/29328\/revisions"}],"predecessor-version":[{"id":331686,"href":"https:\/\/pamsimas.pu.go.id\/index.php?rest_route=\/wp\/v2\/pages\/29328\/revisions\/331686"}],"up":[{"embeddable":true,"href":"https:\/\/pamsimas.pu.go.id\/index.php?rest_route=\/wp\/v2\/pages\/20869"}],"wp:attachment":[{"href":"https:\/\/pamsimas.pu.go.id\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=29328"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}